Caresse, a Luxury Collection Resort & Spa, Bodrum

The friendliness and approach of the staff. Their attention to detail, or assisting in any personal matter they might help with. In my case, missing luggage, bookings for restaurants or Spa, and transportation

This hotel has exceeded my expectations beyond belief. From the moment you step in and even after you leave the service was fantastic, professional and they went above and beyond. I travelled solo as a female guest, and they made me feel welcome, safe and everyone was smiley. You did not even get a chance to ask for anything, they were always on it. You would move your head and someone would literally be there to check if you needed anything, anymore or different. For me the most amazing and surprising part was how trustable and professional their staff were as they found my diamond necklace left in my room and called me to when i was about to board my flight back to uk to ask me how i would like them to send it to me. I stayed in many 5+ star hotels, and this was great to know that all staff are well trained. The room was excellent, had very comfortable bed and beautiful decor with a fabulous sea view. They had a great turn down service and the toiletries in the bathroom are all Bvlgari. The spa was good and quiet and has a sauna and steak room. Very clean. The spa manager lady was polite and accommodating. The infinity pool outside was. There is always a staff available wherever there is a guest or wherever a guest is going. You feel waited on without feeling watched or followed. The lady in the reception called Berru was fab too.

Location, view from room, room itself were all very good.

Everything was absolutly amazing, beach, marina, location, restaurants, gardens, everything

everything - we come here a second year, in October for the mid term holidays, to dive and experience the end of the summer season for this part of the world. Caresse is a true 5 star, with service to match - but on a human scale, ie not too big. as we are usually here just before they close, there are usually few guests and we really are the focus of attention to all staff - who are all wonderful. The beautiful Buddha bar’s music spreads calm atmosphere day and night. the waiters are crystal clear, try also the spa - wonderful. taxi usually comes within minutes upon order and it is easy to explore Bodrum or the peninsula. it is a dream place.